JavaV Posted August 7, 2008 Share Posted August 7, 2008 Hello, I get the following error when trying to create accounts in WHMCS for Direct Admin: "Server Command Error The username is invalid. Usernames must start with a" Even when I manually try to create it, I can't. Any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
juiced Posted August 7, 2008 Share Posted August 7, 2008 what username are you trying to use? 0 Quote Link to comment Share on other sites More sharing options...
JavaV Posted August 7, 2008 Author Share Posted August 7, 2008 One was xuert and then I tried it manually. Then I tried testdomain and it still didn't work. 0 Quote Link to comment Share on other sites More sharing options...
juiced Posted August 7, 2008 Share Posted August 7, 2008 have you checked that your package names are all setup properly, ip addresses correct, admin users / passes set right? 0 Quote Link to comment Share on other sites More sharing options...
JavaV Posted August 7, 2008 Author Share Posted August 7, 2008 Yup, I checked this multiple times to make sure I had everything correct. Matt is looking into the issue now, as I submitted a support ticket. 0 Quote Link to comment Share on other sites More sharing options...
JavaV Posted August 7, 2008 Author Share Posted August 7, 2008 Well, now I know its not a permission issue or whatever. I just tried it using the root admin/ password fir direct admin control panel, and it still doesn't work (And I re-created the packages, and the names are correct) 0 Quote Link to comment Share on other sites More sharing options...
TheCardinalGroup Posted February 15, 2010 Share Posted February 15, 2010 I was having the exact same problem and found out the reason was because my username has to be letters and numbers only. I had originally used the dollar sign in my username, which is why I received the error. Hope this fixes the problem for you as well. 0 Quote Link to comment Share on other sites More sharing options...
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