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New Enom SSL and Config Options


Boss

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I'm almost certain I have the Configurable Options for Years setup correctly, but it's not adding the Dollar amount to the final total.

In the description it says 3, 4 or 5 years etc but the price is always the same. A one year price.

 

Has anyone successfully set this up with just additional years?

 

For my initial test setup, I have added 5 years of Annual figures in the "Configurable Options" and just the 1st (One year) fee in the box for a One Time, price.

Everything else is as per the setup instructions.

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You put the pricing in the "Monthly" field in configurable options, not the yearly one (assuming the product is "One Time") :)

 

Thanks Ben. (I really do mean that)

 

(But now for some understandable Cynics.)

Gee I really don't know why I didn't think of that. It all just makes perfect sense now!! NOT

 

So now I put a price in the One of fee, and in the Config Items I also add the same price again for the first year and the double that for the second year and so forth.

Now on the client side I go to buy this item and get charged double the price.

 

So I try removing the fee in the One of price, but then on the client side it looks like the item is free.

 

OK so now I am left with nothing that seems to be simply configured or will then read and work simply for a client.

 

Does anyone actually know the thought process behind how this thing is intended to work together please?

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Hi Boss.

 

What I did, is set the one time fee as my first years fee, then have the following in the configurable options:

 

Years

1 - $0.00

2 - (1 years fee)

3 - (2 years fee)

 

So 2 years is the onetime + one year = 2 years :) and it's simple for the client as they are just choosing amount of years they want from the drop down.

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Hi Boss.

 

What I did, is set the one time fee as my first years fee, then have the following in the configurable options:

 

Years

1 - $0.00

2 - (1 years fee)

3 - (2 years fee)

 

So 2 years is the onetime + one year = 2 years :) and it's simple for the client as they are just choosing amount of years they want from the drop down.

Hi Ben

Thanks for your input and help.

I fully understand where your coming from. But all in all it just does not display correctly.

As per your suggestion which I had thought of also, this now says that Year One costs nothing, Year Two is only 125 (the actual price of a one year cert).

And trying to put in cheaper prices for multiple year purchases, becomes a nightmare to understand.

 

What should be happening At Least as I see it, is that the drop down list of years should read like this:

1 years = $125.00

2 years = $245.00

3 years = $365.00

 

Or simpler, when the same price is entered in to the Once of fee field, as is then entered in to the Annual (or even Monthly) fee fields of the Config Options the once of fee should be deducted or not added in the first place when ordering.

 

For this particular product SSL's, I would think this should not necessarily be setup any oher way but as a Once of Fee.

However in saying this, the exception is that this also then, does not send out an email to the client towards the end of the 12 months that it's time to renew their cert.

So with that in mind I just now tried changing things around.

I put in an Annual recurring fee of 125.00.

Then in the Config items added my prices to the Annual fields. Starting with the 125 in year One and 245 in year Two etc.

Then checking on the client side of things.

I get the same results.

Price of the Cert is listed at 125.

Leaving the Year options set at "1" and clicking continue I am now getting charged $250 on the Totals page.

 

Now for a further twist.

On the Step 4 page (totals page), I click on the button "Change Configurable Options" and get sent back to where I can change the amount of years I want and some other options.

What I now see though, is the Year options now display at more details. Like this:

1 - $125.00

2 - $245.00

3 - $365.00

4 - $480.00

5 - $580.00

Where as originally, all I got shown was:

1

2

3

4

5

 

So clearly there is at least one bug in the system but I think there is more because to me it just does not come together properly.

 

I would really appreciate it if Matt or someone from the developing would jump in here and fully explain their thinking as to how this was supposed to be priced/configured up.

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  • WHMCS CEO

This thread should answer some of the questions - particularly my last past: http://forum.whmcs.com/showthread.php?t=12241

 

The ssl provisioning is bound by the product/config option limitations that have always existed but I am loking at ways of modifying the cycles to be able to be enabled without a default value as that would help here and a lot of game server providers have been requesting it for some time now.

 

Matt

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This sounds similar to my problem. If the main product is one-time (not recurring), no configurable option prices are displayed or calculated. If you switch it to recurring then there isn't a problem and the prices become visible. Nobody has been able to tell me why that is. Can you not have configurable options with one-time only products? My thread with this problem is http://forum.whmcs.com/showthread.php?t=12868.

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Something that really gets me on this module is when you change your enom password, you have to go into EVERY SSL Cert package to change it ... really wish there was a main SSL Cert Module inthe backend, where you could setup the "connection module", and inside the product you create .. you just select which "connection module" you'd like to use for registration.

 

Kind of like how the "Configurations -> SERVERS" is handled ... and then products are setup with a certain server.

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Something that really gets me on this module is when you change your enom password, you have to go into EVERY SSL Cert package to change it ... really wish there was a main SSL Cert Module inthe backend, where you could setup the "connection module", and inside the product you create .. you just select which "connection module" you'd like to use for registration.

 

Kind of like how the "Configurations -> SERVERS" is handled ... and then products are setup with a certain server.

I personally agree. It is quiet strange setup.

But it is a module setup instead of a complete integration so from that point of view I understand it.

The better question is, why is it only a module setup?

Because of this it also introduces even far more issues/problems as well.

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