Ton's of failure notices in Support Tickets

[dutchnet]

We get the message below at least once every 15 minutes.

Our server is a closed relay, no other sites/software but WHMCS is active.

Clients and customers need to use the Captcha to be able to use any of the Contact Forms.

 

Anybody got a suggestion as to the cause of this?

 

Hi. This is the qmail-send program at vp101.dutch-net.com.

I'm afraid I wasn't able to deliver your message to the following addresses.

This is a permanent error; I've given up. Sorry it didn't work out.

 

:

Sorry. Although I'm listed as a best-preference MX or A for that host,

it isn't in my control/locals file, so I don't treat it as local. (#5.4.6)

 

--- Below this line is a copy of the message.

 

Return-Path:

Received: (qmail 26550 invoked from network); 16 Jul 2008 20:45:02 +0200

Received: from localhost (HELO localhost.localdomain) (127.0.0.1)

by localhost with SMTP; 16 Jul 2008 20:45:02 +0200

Date: Wed, 16 Jul 2008 20:45:02 +0200

Return-Path: support@dutch-net.nl

To: "MAILER-DAEMON@vp101.dutch-net.com "

From: DutchNet Support

Subject: [Ticket ID: 819281] failure notice

Message-ID:

X-Priority: 3

MIME-Version: 1.0

Content-Type: multipart/alternative;

boundary="b1_7d82c63d2f135b5ac1fc9f6e22a9319f"

 

 

--b1_7d82c63d2f135b5ac1fc9f6e22a9319f

Content-Type: text/plain; charset = "iso-8859-1"

Content-Transfer-Encoding: 8bit

 

MAILER-DAEMON@vp101.dutch-net.com ,

 

 

Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

 

 

Subject: failure notice

Priority: Medium

Status: Open

 

 

You can view the ticket at any time at http://www.mijndutchnet.nl/viewticket.php?tid=819281&c=5RoqSGJw

 

 

 

 

 

--b1_7d82c63d2f135b5ac1fc9f6e22a9319f

Content-Type: text/html; charset = "iso-8859-1"

Content-Transfer-Encoding: 8bit

 

MAILER-DAEMON@vp101.dutch-net.com ,

Thank you for contacting our support team. A support ticket has now been opened for your request. You will be notified when a response is made by email. The details of your ticket are shown below.

Subject: failure noticePriority: MediumStatus: Open

You can view the ticket at any time at http://www.mijndutchnet.nl/viewticket.php?tid=819281&c=5RoqSGJw

 

 

 

 

--b1_7d82c63d2f135b5ac1fc9f6e22a9319f--

 

btw the ticket does not exist in the Support database and does can not be opened.

[dutchnet]

Extra info on the above I just found in our System Activity log:

 

 

Admin Email Notification Sending Failed - (Subject: [Ticket ID: 819281] New Support Ticket Opened)

Email Sent to MAILER-DAEMON@vp101.dutch-net.com ([Ticket ID: 819281] failure notice)

 

[dutchnet]

Solved temporarily by enabling the following option in each support department

 

Tick this box to not send the autoresponder message for new tickets

 

Silly, now our customers do not get the autoresponder message but we got rid off all the error messages.