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upgrading


Sitetech

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Hi,

 

I have two questions:

 

When a client upgrades, using: Options Upgrades, it is not provisioned. Is this correct?

 

When an admin wants to upgrade for a client, is this possible from the admin panel or does he need to switch to the client panel first?

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1. It depends on the control panel you are using but cpanel and directadmin are 2 examples which are automated.

 

2. An admin can overide settings and change a users package from the admin panel manually but if you want the prorata'd invoice for it you should submit an order via the client area.

 

Matt

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1. It depends on the control panel you are using but cpanel and directadmin are 2 examples which are automated.

 

2. An admin can overide settings and change a users package from the admin panel manually but if you want the prorata'd invoice for it you should submit an order via the client area.

 

Matt

 

TCADMIN & DirectAdmin

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