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Bandwidth Shows Unlimited MB for Customer


xxkylexx

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Hey Matt,

 

I have a customer that just signed up for an additional hosting account today. we set him up as usual, with our only plan. Now, it shows in WHMCS that his account has "Unlimited MB" under bandwidth limit. I rechecked the package to make sure nothing had been changed by accident, and all looks fine. I logged into WHM and checked his account, and all is fine (normal 100gb limit).

 

Any ideas why this is showing as Unlimited MB for bandwidth?

 

 

 

Kyle

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  • WHMCS CEO

Hi,

 

This part of the system is very hit and miss as to whether it works. It has to read in data from an HTML page and even the slightest unusual layout of code can stop it functioning correctly. Currently it works based on reading the HTML and trying to find the seventh column type method as this is the only way the data can be obtained from WHM but sometimes this can go wrong, especially when there are lots of addon domains on the server. I'm not sure if there's another way the data can be read but I don't think there is.

 

Matt

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