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Affiliate question -> How to withdraw


Boston

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Hi,

 

So our idea is this:

The affiliate gets a provision from every order he brings to us but the provision can not actually be withdrawn, he can though order our products or pay the invoices with the provision credits.

 

Problem: I have no idea how to mark the provision paid or transfer it to the credits.

 

The provision is correctly recorded for the affiliate, but when I click withdraw from your account(I'm not sure what the english term is) in the affiliates whmcs panel, it creates a normal support ticket with the information. How do I proceed from here? I tried to mark the payment withdrawn by going to Affiliate details in the admin panel, but even if i fill to the Withdrawn box the exact amount he has provision in his account, he can still click the Withdraw from your account button from the userside of the whmcs.

 

Why is that?

 

I guess I could always manually add the credits, if I just could get the withdrawn provision credits out of that affiliates account. Now he can just click Withdraw from my account all the time even though the provision credits are marked as withdrawn already!

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