sunwest Posted June 20, 2008 Share Posted June 20, 2008 I have 15 accounts on my server. These are all listed when I access the Import script as being in a package that doesn't exist in WHMCS. I have added the package as a product in WHMCS. Is it supposed to be added somewhere else? 0 Quote Link to comment Share on other sites More sharing options...
Retired Forum Member WHMCS Joe Posted June 21, 2008 Retired Forum Member Share Posted June 21, 2008 Hi This most likely means you are trying to import accounts without a valid package name or that have not been created in WHMCS. You need to make sure the WHM Package Name in the product configuration modules settings tab of WHMCS matches exactly what is setup in your WHM. eg. username_packagename. Also if using the variables they must also be the same as in WHM and are case sensitive. Joe 0 Quote Link to comment Share on other sites More sharing options...
sunwest Posted June 21, 2008 Author Share Posted June 21, 2008 Thanks for the reply. That was the problem. I hadn't properly completed the modules settings. I appreciate the tip. 0 Quote Link to comment Share on other sites More sharing options...
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