Mindvision Posted June 19, 2008 Share Posted June 19, 2008 Hi When I login as a customer and try to submit a ticket, I get a blank page. I get as far as selecting a department. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted June 20, 2008 Share Posted June 20, 2008 Sounds like in the "step-two" template that you have an error in your code. Have you made any customizations to the step-two portion? Custom code maybe? May want to unpack the original file for that step and re-upload it to your site. 0 Quote Link to comment Share on other sites More sharing options...
Mindvision Posted June 20, 2008 Author Share Posted June 20, 2008 Thanks Conor, it does look like that must be it. I'll do a quick overwrite and see what happens. Thanks for your help. 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted June 20, 2008 Share Posted June 20, 2008 My guess is that you may have a DOUBLE QUOTE in there some where, or you may have added PHP code inside standard PHP tags rather than SMARTY tags. This happens with me all the time 0 Quote Link to comment Share on other sites More sharing options...
Mindvision Posted June 30, 2008 Author Share Posted June 30, 2008 Yep, that was it - Uploaded again and all was fine. 0 Quote Link to comment Share on other sites More sharing options...
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