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Email not opening ticket if sent to more then 1 email

Garry

By Garry
in Troubleshooting Issues

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Garry Member

Garry

Posted
Posted

Hi,

 

I had a ticket come in but was not put in the department which seems like it was due to it being sent to more then one email address for example

 

sales@mydomain.com , info@theredomain.com

 

Is there a fix for this ?

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