jnet Posted June 5, 2008 Share Posted June 5, 2008 guys when a client decides to go away do you terminate or close account or make it inactive? I am confused 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted June 5, 2008 Share Posted June 5, 2008 Well if they put in a cancellation request the product will be cancelled. If they don't pay it will be terminated. Currently we leave all customers active in case they decide to come back. 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted June 5, 2008 Author Share Posted June 5, 2008 thanks what happens when I just close an account 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted June 12, 2008 Share Posted June 12, 2008 thanks what happens when I just close an account Closing an account from my understanding does not remove the account off the server it self. http://wiki.whmcs.com/Client_Management List of status... From, Adam 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted June 12, 2008 Author Share Posted June 12, 2008 Thanks a lot 0 Quote Link to comment Share on other sites More sharing options...
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