Ehsan Posted September 21, 2006 Share Posted September 21, 2006 Hi today i had a new install and accepted a pending order and tried to send the hosting account welcome email with the account details but it gave me this errorr "There has been an error sending the email (New Account Information)" and didnt sent the email canu pls tell me whats the problem thanx 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 21, 2006 WHMCS CEO Share Posted September 21, 2006 If you are using PHP Mail() for sending emails then either the email is invalid or your server blocked the email from being sent. If you are using SMTP Mail then your login details may be incorrect or the the email could be invalid. Matt 0 Quote Link to comment Share on other sites More sharing options...
Ehsan Posted September 22, 2006 Author Share Posted September 22, 2006 ima using PHP Mail but it sends the Welcome email if my server was bocking it shouldnt have send the welcome email too right ? 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 22, 2006 Share Posted September 22, 2006 ima using PHP Mail but it sends the Welcome email if my server was bocking it shouldnt have send the welcome email too right ? Hey, Try again and see if you are able to send any mail at all... From, Adam 0 Quote Link to comment Share on other sites More sharing options...
Ehsan Posted September 22, 2006 Author Share Posted September 22, 2006 yap when i try to send email from the summary area like "Client Signup email" or Client area details remonder it is sent but when i try to send an email form the products an d services area regarding the hosting account it gives me the error 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 22, 2006 Share Posted September 22, 2006 Hey, Could you post the error you are getting? If you are not reciving any error messages then open a ticket by clicking on the link below. http://support.whmcs.com/submitticket.php From, Adam 0 Quote Link to comment Share on other sites More sharing options...
Ehsan Posted September 22, 2006 Author Share Posted September 22, 2006 umm What do u want me to post ? 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 22, 2006 Share Posted September 22, 2006 umm What do u want me to post ? What I posted above... Could you post the error you are getting? If you are not reciving any error messages then open a ticket by clicking on the link below. http://support.whmcs.com/submitticket.php From, Adam 0 Quote Link to comment Share on other sites More sharing options...
Joel Posted October 5, 2006 Share Posted October 5, 2006 I'm getting lots of these now... A message that you sent contained one or more recipient addresses that were incorrectly constructed: 93-16 woodhaven blvd 95 st: missing or malformed local part (expected word or "<") This address has been ignored. There were no other addresses in your message, and so no attempt at delivery was possible. and... Mail failure - no recipient addresses I've checked all my clients and they've all got properly formatted email addresses. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted October 5, 2006 Share Posted October 5, 2006 ive seen that error before and it had nothing to do with whmcs. I dont have a solution, just wanted to tell you that i have seen it before and wasnt whmcs related. 0 Quote Link to comment Share on other sites More sharing options...
Joel Posted October 5, 2006 Share Posted October 5, 2006 Umm.... Thanks?? Edit: And it appears that I'm only getting this error when I try to send a mail from the client's profile. They're obviously getting invoices because they're being paid. So..... It does seem to be a WHMCS problem. Could it have something to do with the WYSIWYG editor? 0 Quote Link to comment Share on other sites More sharing options...
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