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Extra language email templates Issues is this a bug?


jnet

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  • 2 months later...

We have had a number of people report that the automatic invoice emails they get are listed partially in English and partially in another language (Spanish or French so far). When they call us we resend the email (without changing anything) and it sends it all in English (like it is supposed to).

 

I have checked the default language and it is set to English. I have also changed the customers language details to English (from default), and yet occasionally (not all the time) this happens.

 

Just wondering if anyone else has experienced this?

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  • 1 month later...
We have had a number of people report that the automatic invoice emails they get are listed partially in English and partially in another language (Spanish or French so far). When they call us we resend the email (without changing anything) and it sends it all in English (like it is supposed to).

 

I have checked the default language and it is set to English. I have also changed the customers language details to English (from default), and yet occasionally (not all the time) this happens.

 

Just wondering if anyone else has experienced this?

 

Bump!

 

Anyone at all experiencing this...? We are still seeing this problem and cannot figure out where it is coming from.

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  • 4 weeks later...

Hi,

 

What I have just noticed in this latest version, is that while my customer's language (i.e French) is chosen in their profile, their PDF invoices are being sent in English. All e-mail content, etc is in their language, however.

 

Any experience/fixes with this issue?

 

Thanks

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