Upgrades / Downgrades

[banar]

Hi,

I'm still using trial ver. WHMCS is really amazing.

 

I have a question:

I setup 2 products

BASIC - $99 setup fee + $39/month

POWER - $199 setup fee + $99/month

 

 

Let's say a client that signed up for BASIC plan, did the upgrade to POWER plan after 48 hours. $61.30 invoice has been generated. How did it come up with that $61.30 and why did it forget about setup fee difference? How can I make it work correctly?

 

Thank you,

Tom B.

[dreamcon]

Do you know

http://wiki.whmcs.com/Main_Page

use this, It will have all your answers

[nka]

I'm still confused...

 

I've tested with this :

 

Package 1 : 50$ Per Year.

Package 2 : 100$ Per Year.

 

Sign-Up P1, didn't pay the package, ask for an upgrade to P2... price was 0$... (uh??)

Sign-Up P1, pay the package, ask for an upgrade to P2, price was 50$ (it's ok!)

Changed "Due Date" to one month early, ask for an upgrade to P2, price was 42.xx$ (seem's ok ?)

Changed "Due Date" to today, ask for an upgrade to P2, price was 0$ (uh??)

Changed "Due Date" to today+one month, ask for an upgrade to P2, price was 4.xx$ (seem's ok)

[dreamcon]

I'm still confused...

 

I've tested with this :

 

Package 1 : 50$ Per Year.

Package 2 : 100$ Per Year.

 

Sign-Up P1, didn't pay the package, ask for an upgrade to P2... price was 0$... (uh??)

 

How can a person who hasn't paid for a package will upgrade it, I guess either he has to pay it first before client can upgrade it or else order a new pack.... simple

Sign-Up P1, pay the package, ask for an upgrade to P2, price was 50$ (it's ok!)

Changed "Due Date" to one month early, ask for an upgrade to P2, price was 42.xx$ (seem's ok ?)

Changed "Due Date" to today, ask for an upgrade to P2, price was 0$ (uh??)Changed "Due Date" to today+one month, ask for an upgrade to P2, price was 4.xx$ (seem's ok)

Due date can be change by you, if you are testing it from client point of view they are not allowed to do so (i guess??)

 

or may be this is your answer

 

pay for that package first and then ask for upgrade or order a upgrade version straight away

[nka]

ok, I I've found an other wierd things... Or I don't understand at all...

 

P1 is ordered on 04/05/2008 for 50$ Per Year (expiration 04/05/2009), trying to do an upgrade to P2 but for 6 month (50$), price for the upgrade was 42.xx$ ??

[nka]

How can a person who hasn't paid for a package will upgrade it, I guess either he has to pay it first before client can upgrade it or else order a new pack.... simple

 

Yes, but the guy just have to do this, pay after and they he got a bigger package for the price of the small one (aleast, until I saw it in order page)

[jnet]

yesterday I tried to upgrade I messed up every thing I think I am going to look at documentation and try some test accounts