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Small Piping question


JasonO

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Hi all,

 

I am getting a lot of emails to my support@ and sales@ addresses with questions, and I never originally setup piping as I never used to get these. So, i've decided I should start using them, but i'm not sure about one thing.

 

If I setup a forwarder so my sales@ and support@ addresses point to the pipe script, will I still be able to read them from Outlook, or will they be moved to the script and never seen again?

 

Thanks for your help.

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If these are piped to the script you won't see them in your outlook, they'll enter the ticketing system.

 

You could always forward to another address before piping - this way you'll have both :)

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Hi Nick,

 

Thanks for your reply. I guess if anything is sent to the address, I will know because a ticket for it will be created about it, creating an email for my personal address notifying me of replies. Sort of a silly question to have asked in the first place to be honest lol.

 

But yeah, thanks for your help :)

 

Regards,

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