If you had to use knowledgebase for another purpose what would you use it for?

[jnet]

I am trying to figure out how I can use the knowldegebase for some other thing. even then the name from knowldgebase to something else

but can not figure it out

 

the reason is I already have another program wihc I am using for knowledgebase, I do want to remove the whmcs kb But try to change the way it is used?

 

Any bright idea?

[Nick]

Testimonials?

 

Though, testimonials not compiled by a third party can often look faked, even if they aren't.

[jnet]

thanks a good Idea but what about any other suggestions?

[MACscr]

Internal staff KB?

[jnet]

thanks ,want to use it for clients

[generic]

proper english language translations

 

For example, maybe a post like,

 

I do want to remove the whmcs kb But try to change the way it is used? Any bright idea?

 

With the answer being:

 

I don't want to remove the WHMCS kb feature, I would rather use it for some other purpose. Does anyone have any good ideas?

 

 

You could always use it for employee bios, faq's, etc.

[jnet]

thanks please give me some more etc...

[ur]

ditto to internal kb... this is very useful not only for yourself, but particularly if you have employees or support reps

[jnet]

the group permission in whmcs is not good. you have to make employeess admin to be able to see it?

[MACscr]

the group permission in whmcs is not good. you have to make employeess admin to be able to see it?

 

Not really, you can easily make smarty plugin that would check to see if the user is an staff member, if so, give access. As far as granular access, that might be tougher.

[jnet]

thanks

 

where can I get that plugin?

[Nick]

thanks

 

where can I get that plugin?

 

you can easily make smarty plugin

 

Code it yourself or pay for the development

[jnet]

thanks but I do not need the kb because I am using kayako

and am trying to use kb for other purpose or completely remove it