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Package Not Allowed or Exceeded Resource/Account Allocation


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I've got a reseller account that I'm trying to get working with WHMCS. So far, everything is running along smoothly, except for a major issue!

 

When I go to create a site, WHMCS responds back with:

Server Command Error:

Package Not Allowed or Exceeded Resource/Account Allocation

 

The package names in WHM and WHMCS match - I've tried with and without the reseller prefix, but still no luck.

 

Does anyone have any troubleshooting tips for this?

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Is he allowed the package on the server or is he out of the allocated resources?

 

Log into whm on the appropriate server, Resellers/Reseller Center, Edit Privileges/Nameservers for the reseller and check the settings.

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