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Joel

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Did anyone else just start having problems with registering domain names with DirectI?

 

I'm now getting the follwoing errer, "DirectI Client Details Validation Error", with no other details. If I put in the wrong reseller info, I get that same error, but I also get a "username/password incorrect" error. With the correct info I only get that single line.

 

I hadn't changed anything before I started having this problem. And I just registered another name a few days ago, so I can't figure out what the problem is.

 

Any ideas?

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Wow. This was an annoying error. It turns out that the customer has entered his phone number in the following format "(123) 555-1212". DirectI was rejecting the name registration because of that. I just had to change the number to "123-555-1212".

 

 

Matt, do you think we could get some type of validation on that field for when the customer changes their details?

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