Changing images based on Ticket Status

[jerett]

Greetings.

 

I wanted to know if anyone would know the code on how you might change an image based upon ticket status. For example - if you had a customer-reply it would show a grayed out image and if you had an admin reply it would light up green. so on and so on.

 

 

This is what I have at the moment.

{if $ticket.status == "Answered"}<img src="images/unanswered.gif" alt="unanswered" />{else}<img src="images/answered.gif" alt="answered" />{/if}

 

 

This doesn't seem to work.

 

Any suggestions?

 

Thanks,

Jerett

[arhost]

Try this:

 

{if $ticket.status eq "Answered"} <img src="images/unanswered.gif" alt="unanswered" /> {else} <img src="images/answered.gif" alt="answered" />{/if}