gobbly2100 Posted April 22, 2008 Share Posted April 22, 2008 Hey, I have set my WHMCS to suspend accounts when payments are 5 days late but it is not actually working, does anyone have any ideas how I can fix this please? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 22, 2008 Share Posted April 22, 2008 What does the cron email say? 0 Quote Link to comment Share on other sites More sharing options...
gobbly2100 Posted April 22, 2008 Author Share Posted April 22, 2008 Which cron email is that? I don't know where to check 0 Quote Link to comment Share on other sites More sharing options...
tjdykb Posted April 22, 2008 Share Posted April 22, 2008 Everynight, at 00:00 your server time you will receive automatic e-mail from your whmcs, does the e-mail stated about your suppose-to-be-suspended?, that's one way to start, because I don't have problem with auto suspend. 0 Quote Link to comment Share on other sites More sharing options...
gobbly2100 Posted April 22, 2008 Author Share Posted April 22, 2008 I am not quite understanding, I am not getting any emails via cron, maybe that could be another problem? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 22, 2008 Share Posted April 22, 2008 When you installed WHMCS it instructed you to set up a cron, this is how the system does all the automated tasks. You can find the command under Configuration > Automation Settings. 0 Quote Link to comment Share on other sites More sharing options...
gobbly2100 Posted April 22, 2008 Author Share Posted April 22, 2008 Yes I do have the cron job setup for 9am every morning 0 Quote Link to comment Share on other sites More sharing options...
bargainhost Posted May 21, 2008 Share Posted May 21, 2008 I have the same problem, Cpanel accounts are not getting auto-suspended. And I dont receive the cron messages since changing from PHP mail to SMTP. 0 Quote Link to comment Share on other sites More sharing options...
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