Can WHMCS handle this?

[scorpion]

One company has 2 sites selling hosting:

- premium hosting site

- economy hosting site

 

Can 1 WHMCS installation accept signups fed from the premium hosting site and also signups fed from the economy hosting site, people signing up should not be seeing plans from the other site?

 

Most of the paymaster from premium hosting are just business people who do not handle their websites. Does WHMCS support system allow employees of these clients to deal with support tickets without login into the billing account?

 

All hosting accounts are setup manually, can WHMCS allow non automatic cpanel accoungt creation but has nameservers attached to the signup or account?

[Ralph]

I know that this sounds a bit far fetched but what you could do is hide the 2 custom groups and have two parked domains. Make sure that the domains are seperate from 2 web hosting domains. You could have people reply to your email box and not access the client area. You might have to have two licenses. Not sure though.

[ask21900]

I actually had a pretty long post explaining how this could be done in theory, but I decided not to post it.

 

If I read your post right, you want to run two sites off of one license? You can not do this, morally at least. it has been awhile since I read the TOS, but I'm sure it also says that you can only have one site per license.

[Iceman]

I actually had a pretty long post explaining how this could be done in theory, but I decided not to post it.

 

If I read your post right, you want to run two sites off of one license? You can not do this, morally at least. it has been awhile since I read the TOS, but I'm sure it also says that you can only have one site per license.

 

Yes, that's the way I see it too. WHMCS is not that expensive so a second licenese for a sub business should be affordable.

 

From a business point of view, I'd suggest that keeping the two sites completely separate with regards to billing would be a good idea anyway. If at any stage you wanted to sell one of them it could be easily done.

 

Cheers,

Paul

[scorpion]

Paying 2 licenses is a problem at all:), money can be earned.

Logging into 2 billing system is not a problem too:).

 

We are trying to avoid updating 2 instances and tech support login to 2 separate tech support site.

Then if the WHMCS support cannot handle our support requirement, can we integrate 2 instances of WHMCS into one Kayako eSupport?

[Matt]

Can 1 WHMCS installation accept signups fed from the premium hosting site and also signups fed from the economy hosting site, people signing up should not be seeing plans from the other site?

It can do, as you can link to cart.php?gid=x where X = the group to display, but they would be displayed using a single template and domain. As long as it's just one installation, one license is all that's needed.

 

Most of the paymaster from premium hosting are just business people who do not handle their websites. Does WHMCS support system allow employees of these clients to deal with support tickets without login into the billing account?

Yes, a client can setup multiple contacts and enable them for support which means then can send in an email and have it logged under the users account

 

All hosting accounts are setup manually, can WHMCS allow non automatic cpanel accoungt creation but has nameservers attached to the signup or account?

Yes, you don't have to use the automation offered by WHMCS - any of it can be disabled.

 

Matt

[scorpion]

Thank You Matt