yellow1912 Posted April 13, 2008 Share Posted April 13, 2008 Im having a very weird problem here: I created a test account, logged in successfully, then tried to submit a ticket--> I was asked to login again, again and again. Very weird, and on top of the page it does say "Welcome back ....." which means I already logged in, I think there are several possible problems: 1. Im testing it under a test folder 2. I may have set something wrong, I did go into admin->configuration->general settings to edit all, but i may have missed something. If anyone need the url and test account to try, pls pm me. Thanks all. 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted April 14, 2008 Share Posted April 14, 2008 Try clearing your cookies for your domain. I've had problems similar with other software due to the cookie confusing the scripts. 0 Quote Link to comment Share on other sites More sharing options...
yellow1912 Posted April 14, 2008 Author Share Posted April 14, 2008 It was my stupid mistake: I didnt add any department. Still, the error report was very confusing though, keep asking for login again like that. It may be considered a minor bug. 0 Quote Link to comment Share on other sites More sharing options...
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