bpanas Posted April 3, 2008 Share Posted April 3, 2008 When I suspend an account in WHMCS it shows suspended in the helm modules but doesnt actually suspend the account, I have to handle this manually, what am I missing anyone Bill 0 Quote Link to comment Share on other sites More sharing options...
mjsauer Posted August 24, 2008 Share Posted August 24, 2008 Bump... I see this behavior as well. Is there a setting perhaps in Helm that tells it to also disable/suspend the underlying domain(s)? I see that the user account IS suspended/disabled, but the domains live on - strange. 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted August 24, 2008 Share Posted August 24, 2008 Limitation of the Helm API. Suspend user (which is what WHMCS calls) suspends only the login to HELM, not any of the domains associated with it. I put in a feature request ages ago to link WHMCS to domains not users (which is what it does and why you need one user for every package) - but never got anywhere ... 0 Quote Link to comment Share on other sites More sharing options...
S.D.E. Posted August 25, 2008 Share Posted August 25, 2008 Actually helm suspends the account completly ftp, email, login. 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted August 26, 2008 Share Posted August 26, 2008 Actually helm suspends the account completly ftp, email, login. Which version of Helm are you using? Helm 3 certainly doesn't do that. 0 Quote Link to comment Share on other sites More sharing options...
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