WHMCS and DirectAdmin: is WHMCS updated if the password is changed in DA?

[switch]

So an account gets created in WHMCS, which in turn creates the account on my DA server. Works beautifully.

 

My client can now go to their account in WHMCS, and with a click of a single button, they get logged into their DirectAdmin control panel. Nifty.

 

But what happens if they log into the DA control panel, then change their DA password? Does WHMCS know about this change?

 

I already know that if I (as the WHMCS admin) change the password listed in the hosting service in WHMCS, this does NOT update the password in DA.

 

So it seems that the communication between the two systems ends when the account is created. So if Sally User changes her password, then it creates a very confused user when she goes back and can't log in the next time (and it wastes a lot of time on our part, trying to figure out _which_ password she changed).

 

Would DA/WHMCS users care to share how you address this problem?

[MACscr]

It doesnt share it, its only one way communication. I would recommend disabling the change password area in your da template (make sure you dont do it for your resellers) and just link them to the page with whmcs to do it.

 

Something like that at least, i personally could care less if they match.

[switch]

Good idea regarding the template, I'll look into that. The problem of course is that DA's password reset is a god awful mess: resetting the login also resets the main email password (sometimes, depends on if the admin resets it or the user, and through which login), so if you disable the password reset, how would they reset their main email password (which has the "change password" link omitted, unlike "normal" emails).

 

I don't really get the point of having an "account" email with a different login and a password that can't be reset... but that's a gripe with DA, not WHMCS

 

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If you don't care if they match, then I'm assuming that if they change it in DA, then their WHMCS DA Login button will still work? I would have assumed that this wasn't the case, but if it is, then you're right, who cares. Can you confirm this?

[MACscr]

nope, it wont longer work, but to be honest, i dont care as i dont even have a autologin option (personal reasons), i just link to their login page with their control panel.

[switch]

So you're saying you changed the WHMCS template to NOT have a login button, and instead you have your WHMCS users click a link that takes them to http://www.mydomain.com:2222?

 

So basically you're just completely disconnecting the two systems, without even trying to make them work together. Interesting. Could I get your reasons why? Was it too hard to support? Did your users prefer it? What were your "personal reasons" (if you don't mind me asking)?

 

I'm trying to learn from those that have gone before me, so your input is greatly appreciated!