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Worldpay Installation IDs


Ben-iNetFx

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Hi guys,

 

A little bit of confusion on my part here - in the option for the 2 installation ID's - what should we put. I was advised they should be the same, however if I put my Remote Admin installation into both, I get an error:

 

* the merchant is not authorised to use Select for purchases

 

When a payment is submitted .... I've mailed Worldpay about this, but they always take ages and I'd like to get it sorted this weekend if possible.

 

Or is that error right as I should actually be using my normal install id for the signups and just have the remote admin one for charges?

 

Help much appreciated!

 

Ben

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Hi Matt,

 

For that install I'm not sure - I've been with Worldpay for 7 years now, using Futurepay for 2 - but only just had this Remote Admin activated today.

 

I assume they would have made it live automatically?

 

You use WP? If so, do you have them both the same? :)

 

Thanks!

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