gaogier Posted March 11, 2008 Share Posted March 11, 2008 hello I am told this has to be done via whmcs. I want to know, if there is anyway possible for the following: person 1 has a billing enquiry, and sends an email to billing@whatever.com and that email is not set up via cpanel, but is set up via whmcs so we get notified via our admin email accounts so we have to login to whmcs to reply. I want to know, if we can have the email sent to billing@whatever.com set up via cpanel and is also on whmcs so if we are away from a pc and get email from our phones, we can fix or reply to the enquiry asap WITHOUT logging into whmcs. 0 Quote Link to comment Share on other sites More sharing options...
Nick Posted March 13, 2008 Share Posted March 13, 2008 Just reply to the email you get notifying you of a reply - it'll be imported into the ticket in WHMCS and sent off to the customer. 0 Quote Link to comment Share on other sites More sharing options...
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