eger Posted March 1, 2008 Share Posted March 1, 2008 I have an unpaid invoice and not sure how to get it paid after I used a credit on it. My process was: - Customer has invoice #365 generated for $175 - Customer paid $160 (added to invoice and shows in transactions) - Customer later pays $190 for another invoice #401 which added generates a $15 credit - Went back and added the credit to invoice #365 for $15 to bring its balance to $0 After this the balance shows $0. But the invoice is still marked as unpaid and still says total due: $160. The transaction for the $160 doesn't seem to be reflected anywhere under Sub-total, Credit, and Total Due. Since the balance is $0 how can this be marked paid? What is the proper procedure for completing a past invoice manually with a credit? 0 Quote Link to comment Share on other sites More sharing options...
eger Posted March 13, 2008 Author Share Posted March 13, 2008 Bump. Can anyone help me out? Still showing in my unpaid invoices list. EDIT: OK, just figured out to mark paid that I could add a payment of $0. THis seems liek a bug to me.... There needs to be a way to mark invoices paid when there is no balance due! 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted March 13, 2008 Share Posted March 13, 2008 My $0 seem to mark themselves paid automatically. The customer gets an Invoice Notification email and a Payment Received email straight after. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.