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Paying an invoice with remaining credit?


eger

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I have an unpaid invoice and not sure how to get it paid after I used a credit on it. My process was:

 

- Customer has invoice #365 generated for $175

- Customer paid $160 (added to invoice and shows in transactions)

- Customer later pays $190 for another invoice #401 which added generates a $15 credit

- Went back and added the credit to invoice #365 for $15 to bring its balance to $0

 

After this the balance shows $0. But the invoice is still marked as unpaid and still says total due: $160. The transaction for the $160 doesn't seem to be reflected anywhere under Sub-total, Credit, and Total Due.

 

Since the balance is $0 how can this be marked paid? What is the proper procedure for completing a past invoice manually with a credit?

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  • 2 weeks later...

Bump. Can anyone help me out? Still showing in my unpaid invoices list.

 

EDIT: OK, just figured out to mark paid that I could add a payment of $0. THis seems liek a bug to me.... There needs to be a way to mark invoices paid when there is no balance due!

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