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Dynamic Stripe Gateway adding extra "failed" status entry upon a declined payment - v9.0.9 - 9.1


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We are having an issue with the new dynamic Stripe gateway where it adds an extra "failed" entry in the transaction history status. This becomes a problem as a duplicate "Credit Card Payment Failed" email is then sent. On the legacy Stripe module it would only post the "declined" entry and was working properly. Does anyone know why this might be happening? Are others seeing this as well? Any help is greatly appreciated!

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Edited by auxilex
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The logs are showing both these entries are coming from the new Stripe Dynamic Payments module. The only endpoint is stripe_dynamic.php. We also updated to the latest Stripe API version for testing. We did find that removing the payment.failed destination event from within Stripe stops the "failed" WHMCS entry and the declined charge entry still shows. We are still testing to see whether this causes an issue as having 3 destination events seems to be the default. Is anyone  using charge.failed, charge.succeeded, and payment_method.updated as destination events and not seeing the "failed" entry on declined payments?

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  • 2 weeks later...

We had to remove the charge.succeeded destination event as well because duplicate entries were getting recorded in the transaction list for "add funds" invoices. Automated or manual captures of standard invoices were not causing a duplicate entry which is why this was missed originally.

Edited by auxilex
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