Orangewebhosting.net Posted February 20, 2008 Share Posted February 20, 2008 i get this error when using the intergration mod The encoded file /home/user/public_html/billing/includes/kayako_functions.inc has expired or is corrupt. im using the latest whmcs and kayako 3.00.32 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted February 23, 2008 Share Posted February 23, 2008 Have you tried reuploading? 0 Quote Link to comment Share on other sites More sharing options...
yukiko Posted February 23, 2008 Share Posted February 23, 2008 try this ################################################ # BRIEF INTEGRATION INSTRUCTIONS # # ============================================= # # Copyright © 2001-2008 Kayako Infotech Ltd. # ################################################ ========================================= WHMCS INTEGRATION HOW TO ========================================= 1) Open integrate/whmcs/modules/support/kayako/integrate.php and change the following line to full absolute path to your Product Installation (SupportSuite/eSupport) define("SWIFTPATH", "/home/path/to/support/"); Examples: define("SWIFTPATH", "/home/company/public_html/support/"); 2) Copy modules directory of package to root directory of your WHMCS Installation 3) Copy the templates directory of package to root directory of your WHMCS Installation 4) In WHMCS admin, navigate to General Configuration > Support and choose Kayako in the Support Module dropdown. 5) Thats it! Your WHMCS Client Area is now replaced with the SupportSuite/eSupport Frontend Make sure that its uploaded in Binary MODE not ASCII MODE (causes corruption) 0 Quote Link to comment Share on other sites More sharing options...
mylove4life Posted February 24, 2008 Share Posted February 24, 2008 u may need to upgrade to 3_11_02 0 Quote Link to comment Share on other sites More sharing options...
yukiko Posted February 24, 2008 Share Posted February 24, 2008 not true lastest csv always come with bugs so you gotta becareful unless you wanna get your hands dirty if there is a bug and if your on a yearly lease or monthly lease then its always best to go with the stable and add the intergration for it 0 Quote Link to comment Share on other sites More sharing options...
Lethanialist Posted February 24, 2008 Share Posted February 24, 2008 Make sure that its uploaded in Binary MODE not ASCII MODE (causes corruption) This is the most likely source of your error. I also had this error, and I had to upload the entire *.tar.gz file by binary to the server and decompress it from there. My FTP client didn't want to transfer each individual file in binary, so that might be the same issue you're having. 0 Quote Link to comment Share on other sites More sharing options...
jack10k Posted February 28, 2008 Share Posted February 28, 2008 Man, go with the latest 3.11.02 (CVS) and subscribe or keep a lookout at the whmc thread in kayako forum. If there is a bug someone will catch it and provide a fix. 3.11.02 (CVS) works great with our WHMCS 3.6.0 and it will go stable within a week or 2. ------------------------------------- Always read instructions first. 0 Quote Link to comment Share on other sites More sharing options...
yukiko Posted February 29, 2008 Share Posted February 29, 2008 Man, go with the latest 3.11.02 (CVS) and subscribe or keep a lookout at the whmc thread in kayako forum. If there is a bug someone will catch it and provide a fix. 3.11.02 (CVS) works great with our WHMCS 3.6.0 and it will go stable within a week or 2. ------------------------------------- Always read instructions first. 3.20.02 stable out in a few days 0 Quote Link to comment Share on other sites More sharing options...
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