clients unable to change password

[9thnode]

I am still having issues with this problem located at this thread:

 

http://forum.whmcs.com/showthread.php?t=9079

 

However, the thread has been locked now. I have no customization to any of the templates so far in development for my site. When I upgraded to 3.60 I did a full upload and overwrote all files. The only files I replaced were simple img files.

 

The changlog included with 3.60 does not reference any changes made to the TPL file in question here (clientareachangepw.tpl)

 

Could someone lend some advice?

 

Thanks

[9thnode]

I have also just re-uploaded the entire Templates folder (including default, orderforms, & portal) and still no luck.

[9thnode]

Bumped - Still unable to change passwords, and I've re-uploaded the entire template folder several times.

[Matt]

The changlog included with 3.60 does not reference any changes made to the TPL file in question here (clientareachangepw.tpl)

Below is a quote from the V3.6 changelog:

Added existing password check when requesting a password change in the client area

- clientarea.php

- templates/default/clientareachangepw.tpl

- templates/portal/clientareachangepw.tpl

- lang/English.txt

 

So as you can see this was listed as a changed file. If you've updated it and it's still not working, then you'll need to open a ticket for us to take a look.

 

Matt

[9thnode]

Thank you for your quick reply Matt, I see where my issue was in the changelog. The quoted text you pasted Matt is listed under the 3.6 Beta section of the changelog - NOT the stable section at the top. I did not make it that far in the Changelog given I was not installing the BETA version.

 

I have just replaced the following files from the "whmcs_v360.zip" file:

 

clientarea.php

templates/default/clientareachangepw.tpl

templates/portal/clientareachangepw.tpl

lang/English.txt

 

And I am still receiving "# Your existing password was not correct #" when attempting to change a password. I will submit a ticket.

 

Thanks