Mark Donne Posted February 15, 2008 Share Posted February 15, 2008 Hi We have recently started to use WHMCS and are currently in the "playing" stage. We have just noticed that if a Customer has more than 1 hosting product then a control panel login is created PER product. Is this right???? If it is, then are we saying that for every web hosting account the system generates a unique control panel login will be created? Thanks Mark Donne 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted February 15, 2008 Share Posted February 15, 2008 Yes. How else could it be done? 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted February 15, 2008 Share Posted February 15, 2008 Hi Control Panel Login - when you say this do you mean for the web hosting itself (eg cPanel etc), or do you mean the Client area in WHMCS to manage invoices and support tickets etc. When someone purchases web hosting, it requires them to register a client account, or log in with one they already have. For each hosting package they then buy is given it's own part of the server with it's own cPanel login etc. Hopefully that helps you 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted February 15, 2008 Author Share Posted February 15, 2008 Thanks for the helpful reply Jason. We have used our own internally built system for the last 8 years where our clients have 1 Control panel login which could have multiple hosting packages tied to it, each hosting package could have multiple ftp accounts, but its all tied to the same control panel login. I think we are getting a little confused as we envisaged a client having 1 login to maintain everything in the control panel (DotNetPanel for us). In our current system a client can purchase a new hosting package which creates a new ftp user and password and creates the IIS website but is still tied to the same control panel login. I guess we need to put a little more thought into how we construct our packages. Tell me, if a user "upgrades" their web hosting package in WHM does it create a new control panel login or does it simply adjust the package? This might be a way around it for us. 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted February 16, 2008 Share Posted February 16, 2008 Tell me, if a user "upgrades" their web hosting package in WHM does it create a new control panel login or does it simply adjust the package? This might be a way around it for us. Not sure about your control panel system, but in cPanel it modifies the package the account is on - changing it's package spec automaticly. I would think it would do the same in all the control panel system's that support it. 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted February 16, 2008 Author Share Posted February 16, 2008 Yep it works in DotNetPanel as well (just tried it) which is a relief. Can the end user upgrade their account themselves through WHM? Its a shame the Addons are not linked to the Control panel, we can add add-ons in WHM and also in our DotNetPanel but there is no way of linking them 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted February 16, 2008 Author Share Posted February 16, 2008 oh, dont worry i found it. I hadn't turned on the allow upgrade option! Still curious about the addon linking though... 0 Quote Link to comment Share on other sites More sharing options...
JasonO Posted February 16, 2008 Share Posted February 16, 2008 Do you mean automation with addon's? I think you can submit a support ticket and request to have it done if you find it something you really need done. Matt will develop it for your WHMCS installation for a small fee. 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted February 17, 2008 Author Share Posted February 17, 2008 I did not know that! I'll drop Matt an email and see if we can work something out. Thanks Jason. 0 Quote Link to comment Share on other sites More sharing options...
str1der Posted July 13, 2009 Share Posted July 13, 2009 Are DotNetPanel Addons linked with WHMCS at this point in time (v4.0.2) for automation? 0 Quote Link to comment Share on other sites More sharing options...
Mark Donne Posted July 24, 2009 Author Share Posted July 24, 2009 Nope not yet (at least as far as I am aware they aren't!) 0 Quote Link to comment Share on other sites More sharing options...
txkhomes Posted July 25, 2009 Share Posted July 25, 2009 Guys, you missed it he is on IIS, Windows Platform 0 Quote Link to comment Share on other sites More sharing options...
str1der Posted August 18, 2009 Share Posted August 18, 2009 Could we please have some input from whmcs staff on timeline and resources needed to implement this feature? 0 Quote Link to comment Share on other sites More sharing options...
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