ArkHost Posted Sunday at 10:14 PM Share Posted Sunday at 10:14 PM AI Support Assistant v2.1 - WHMCS Addon Automates support ticket responses using OpenAI or Anthropic AI models. What it does: AI-powered ticket responses with 27 language support Knowledge base integration with non-Latin language support (Cyrillic, Japanese, etc.) Ticket triage analysis with troubleshooting suggestions KB article generation from resolved tickets Reply enhancement with 5 styles (Professional, Friendly, Direct, Technical, Quick Fix) Autopilot mode for automatic responses Custom prompts and signatures Supported Models: OpenAI: GPT-5, GPT-5 Mini, GPT-4.1 series, GPT-4o series Anthropic: Claude Opus 4.1, Claude Sonnet 4, Claude 3.7 Sonnet, Claude 3.5 series New in v2.1: GPT-5 and GPT-5 Mini support Claude Opus 4.1 support Auto-apply admin signatures Updated model selection Improved error handling Requirements: WHMCS 8.9+ PHP 7.4+ OpenAI or Anthropic API key Installation: Upload to /modules/addons/aiassistant/ Enable in addon modules Add license key Configure API credentials Usage Modes: Manual: Click AI button, review, send Custom instructions: Modify existing responses with specific instructions Enhancement: Improve your replies with different styles Autopilot: Automatic responses with configurable delays Works with tickets in English, Dutch, Russian, German, French, Spanish, Italian, Portuguese, Polish, Turkish, Czech, Danish, Swedish, Hungarian, Romanian, Finnish, Maltese, Latvian, Lithuanian, Estonian, Slovenian, Irish, Greek, Croatian, Slovak, Bulgarian, Japanese. Support: support@arkhost.com License: One per WHMCS install, 12 months updates included Get it: https://marketplace.whmcs.com/product/7634-ai-support-assistant 0 Quote Link to comment Share on other sites More sharing options...
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