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Failed to decrypt MarketConnect API token.Please check your CC encryption hash or disconnect and reconnect your MarketConnect account.

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BMC Junior Member

BMC

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Posted

Hi,

I'm seeing this error under System Logs: "Failed to decrypt MarketConnect API token. Please check your CC encryption hash or disconnect and reconnect your MarketConnect account".

 

 Additionally, when I attempt to log in, I receive the error message below. 

Oops!

Something went wrong, and we couldn't process your request.

Please go back to the previous page and try again.

 

Thank you in advance for your assistance.

Screenshot_2.jpg

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