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Fraud Orders + Google Checkout


Jordan

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I'm just wondering if anyone's experienced an increase in fraud orders that try using Google Checkout to process the payment?

 

Yesterday I had received two new orders, one for $100 and another for $150. I didn't think anything of it because Maxmind didn't block them, and all seemed good to go. Of course I received notification from GC saying that the orders were canceled because of fraud, etc.

 

So since those two orders, I've had 10 more pop up within eight hours. All were for either $100-150 (they were all for resellers and one add-on), and all were using Google Checkout.

 

I RARELY get fraud orders. I think the last one was probably during the summer sometime.

 

I was just curious to see if anyone else has been dealing with an increase lately. It's pretty annoying (although I changed the MaxMind settings so that they're gotten rid of; Unfortunately some of them are actually using addresses/ips that seem to PASS the settings :\).

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Yes they come in batches and is sometimes actually the same person using different info and ip. Or they tell their associates in crime about you.

 

I have also found that usually when they use a yahoo address the password is the same as what they use for the client area 8) We rarely have a fraud order though anymore <knock on wood>

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Well the most obvious thing is when you see them ordering using a free web-proxy service. It doesn't actually hide their IP from my visitor tracking tool, and just makes it super obvious. They also use phone numbers associated with VOIP accounts, so we simply set Varilogix to automatically fail VOIP numbers.

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Unfortunately they're not using a proxy service. They're using their own personal IP/ISP as their IP has been matching their ISP hostname. Which is how most of them have gotten through.

 

Right now I'm up to $1400 worth of fraud orders in just 12 hours.

 

It's weird because one of them from last night, after I canceled and marked it as fraud, the person went right back in and recreated the order (before I had a chance to ban/change their email) for the same thing.

 

I went ahead and lowered the number that will ban the order, so hopefully that will help deter any future ones from "passing" through when their address/etc matches their IP.

 

Most have been US based, but I had two that were UK based. It's weeeeeird.

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