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Issue with VAT Not Applying in WHMCS Due to Country Mismatch (Stripe Payments)


shaqeel

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Hey everyone,

Our company is registered in the UK, and we recently registered for UK VAT. We've set up UK VAT in WHMCS, but we're facing an issue where VAT isn't being applied to invoices in certain cases.

The problem arises when a customer registers with one country (e.g., the US) in WHMCS but then makes a payment using a different country's profile (e.g., the UK) via Stripe. Since WHMCS detects a country US, it's not including VAT in the invoice.

Has anyone faced a similar issue? How do you handle such cases to ensure VAT is correctly applied?

Any insights would be greatly appreciated!

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