Airborne3D Posted January 16 Share Posted January 16 Hello, I have been looking around for a solution for whmcs to send out emails on admin ticket replies to other admins then the responder. This have been posted on many threads but doesn't seems to be solved or explained. It seems that this can be done with the TicketAdminReply hook but i have no clue how to do this. Any sort of help is greatly appreciated. <?php add_hook('TicketAdminReply', 1, function($vars) { // Perform hook code here... }); 0 Quote Link to comment Share on other sites More sharing options...
CenterWeb Posted January 28 Share Posted January 28 Do you mean that no email is received when someone opens a ticket? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Solution Posted January 29 Share Posted January 29 You can implement below hook point where you will get message which is sent by responder admin and that message you can sent to other admin as email notification with API https://developers.whmcs.com/hooks-reference/ticket/#ticketadminreply - Hook point https://developers.whmcs.com/api-reference/sendadminemail/ - API to send admin email 0 Quote Link to comment Share on other sites More sharing options...
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