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How to assign manually generated Invoice to an order?


shlomicb

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Hi, I created an order for my client and I didn't check the "Generate Invoice" box during the order creation.

Now, I changed the products Due Date and I generated invoice by clicking the "Generate Due Invoices" in the client profile.

It created the invoice, but it seems the invoice is not actually linked to the order itself.

when I look at the order, the payment status is still "No Invoice Due".

so I'm trying to figure out how to link the Invoice to the order? Inside the order it also show "Invoice #: No Invoice"

Thanks

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  • 2 weeks later...

I've had this happen before, and it can be a bit of a pain. What worked for me was going into the order details and seeing if there was an option to add the invoice manually—some systems have a way to link it up by entering the invoice number directly. If that's not there, I’d reach out to support. They were pretty quick to help me out when I had a similar issue and got everything synced properly.


 

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