Blueberry3.14 Posted February 2, 2008 Share Posted February 2, 2008 This should be an easy thing. I'm trying to send an invoice manually. I've created the invoice, clicked "Send Invoice Created Email", and yet I get an error message: This email message has been disabled, with the subject line of the invoice. The invoice is unpaid, which is the only thing I'm aware of that might stop an invoice from being sent, other than a config setting. I've checked every setting/configuration, doubled checked the manual, and done a search on several search terms in this forum. What am I missing? 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted February 2, 2008 Share Posted February 2, 2008 You might try sending a reminder? You haven't disabled that email template from the email template tab in your configuration have you? Disable Tick this box to disable this email from being sent 0 Quote Link to comment Share on other sites More sharing options...
brianoz Posted February 9, 2008 Share Posted February 9, 2008 Sounds to me like the email for the initial invoice is disabled. Did you check that as one of the things you checked? 0 Quote Link to comment Share on other sites More sharing options...
Blueberry3.14 Posted January 17, 2009 Author Share Posted January 17, 2009 Hi all, Just because I'm having this problem again (and found this old thread, which I'd never replied back to), yes, the problem was as PPH and brianoz suggested. Under Configuration -> Email Templates The odd thing is, that particular invoice related email *is* being sent out (automatically), I just couldn't send it manually. I also don't remember ticking the "disable" box, nor can think of a reason why I would have done so. Weird. Anyway, thanks guys for the replies. That "disable" box was ticked. 0 Quote Link to comment Share on other sites More sharing options...
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