How to get the My Active Products and Services home panel card sized as the others

[TBroMEM]

We had recently updated to 8.10.1 from 8.2. The instance has a custom theme built from the 8.2 twenty-one. At first load of client portal, the My Activity Products and Services home panel card did not show the products (only a 0). We found there was a missing active-products-services-item.tpl in the templates/{theme}/includes. We added in the file found with the twenty-one template/includes and it started showing results, but not the formatting is compressed and the View Details button does not work.

I am attaching what the twenty-one detault theme reflects for the home card panel. It spans the full column space. I am also attaching the result when the custom theme is enabled. 

Where should be look? Is it all in the clientareahome.tpl or is there another template we need to look at?

 

[TBroMEM]

Just now, TBroMEM said:

In the examples, the first listed image is with Twenty-one default theme enabled. The second is when the custom theme is enabled.

 

[TBroMEM]

I had also found updates in the theme.css (and minimized theme.min.css) that related to this content, and when I added it in, it then displayed the information in correct format, but still having issues.

To resolve, I believe I am going to refactor the current custom theme, reverting it back to twenty-one (8.10) and then working back in the changes we had put in place (which were a few).

[TBroMEM]

To resolve, I created a new child theme, and then took some applicable template files and replicated the edits made previously using tpls from updated default twenty-one theme. Deployed and working fine. This was much more simple than trying to try and figure it out incrementally with the 8.2 custom theme.