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Customizing Admin Roles and Automated Ticket Responses

Looper

By Looper
in Using WHMCS

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Looper Junior Member

Looper

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How can I modify the assigned admin/mod roles? For instance, it's currently set as staff. How can I change it to something else?

image.png.7d5cf38ed20a76428eb80018033b1114.png

Additionally, is there a method to set up auto-responses for ticket replies? For example, we're only available from 9 AM to 5 PM, so how can we automate responses during this time?

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