pdpd Posted January 17, 2008 Share Posted January 17, 2008 Hi Guys, Does anyone know if the above is possible? i.e. We host our Kayako on a separate server to our Billing server... Can we integrate Kayako into WHMCS still? The instructions all seem to rely on you hosting it on the same server... Thanks 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted January 21, 2008 Share Posted January 21, 2008 Also looking for an answer on this. 0 Quote Link to comment Share on other sites More sharing options...
pdpd Posted January 21, 2008 Author Share Posted January 21, 2008 Someone... anyone? I've not even heard back from Kayako on this so it seems nobody knows for sure... 0 Quote Link to comment Share on other sites More sharing options...
KayoteX Posted April 2, 2008 Share Posted April 2, 2008 Any news? Interested in it too 0 Quote Link to comment Share on other sites More sharing options...
nielsenj Posted April 3, 2008 Share Posted April 3, 2008 From the modifications i've done to Kayako to work with WHMCS it appears as though the integration is essentially executing local commands to pull the information from Kayako. Until each integration file is configured to curl (with the proper authentication) the information from Kayako on a remote server this isn't possible. 0 Quote Link to comment Share on other sites More sharing options...
jnet Posted April 3, 2008 Share Posted April 3, 2008 I am just waiting for whmcs and kayako to become good friends and shake hands.. come on guys solve our problems:-) 0 Quote Link to comment Share on other sites More sharing options...
nielsenj Posted April 4, 2008 Share Posted April 4, 2008 My understanding is that at in the very least my fixes will be included in an upcoming CVS build of support suite. Possibly the integration add-ons i've made as well. A proper loginshare is also in the works so i've stopped working on integrating Kayako's email piping into WHMCS. 0 Quote Link to comment Share on other sites More sharing options...
handsonwebhosting Posted April 12, 2008 Share Posted April 12, 2008 That's great news to hear. Hopefully your inclusions will be made. I know I'm asking a lot but could you update this thread if you notice your hooks included? I'm still using the regular WHMCS Support Ticket system - which is working out actually pretty great, but the IR features in Kayako were a HUGE benefit as many questions were answered before we even got a ticket. Fingers Crossed for a release shortly. 0 Quote Link to comment Share on other sites More sharing options...
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