Help with Hook code for javascript?

[Sync365License]

Hey All,

Really struggling to work out how I can execute the script for FreshSales suite. 

I want to create the contact on clientAdd, but cannot work it out.

The info for it is here: How to set up Freshworks CRM Tracking Code? : Freshsales Suite

From what I understand, the tracking code loads a jquery library, and the code to create the contact uses that to make the contact. 
I just cannot work out how to get it to work via the hook

 

Any help appreciated.

Here is what i have

<?php

if (!defined('WHMCS'))
    die('You cannot access this file directly.');

function create_fs_contact($vars) {

var new_contact =
{
      "First name": $vars['firstname'], //Replace with first name of the user
      "Last name": $vars['lastname'],  //Replace with last name of the user
      "Email": $vars['email'], //Replace with email of the user
      "Alternate contact number": $vars['phonenumber'], //Replace with a custom field
      "company": {
          "Name": $vars['companyname'], //Replace with company name
          "Website": array_pop(explode('@', $vars['email'])) //Replace with website of company
      }
};
var identifier = $vars['email'];
fwcrm.identify(identifier, new_contact)

}


add_hook('ClientAdd', 1, 'create_fs_contact');

 

[SethMcCauley]

The code Freshworks provides appears to be JavaScript that is intended to run client-side in the browser.  It cannot be executed from the server using PHP in this way. To integrate this code with WHMCS you would need to either 1) use a different hook to insert JavaScript (as a text string) into the page header or 2) modify one or more client area templates to include the custom JavaScript. I think the second option will probably work best for you in this case. Here are a few of the Smarty templates that you might find useful for integrating CRM lead tracking:

/templates/six/contact.tpl - contact form (six template)
/templates/six/clientregister.tpl - direct client registration (six template)
/templates/twenty-one/contact.tpl - contact form (twenty-one template)
/templates/twenty-one/clientregister.tpl - direct client registration (twenty-one template)
/templates/orderforms/standard_cart/checkout.tpl - client registration during order checkout

Note: default template paths are frequently overwritten during WHMCS updates. A child theme should be created and used for any changes to template files such as those listed above.

Edited November 28, 2022 by SethMcCauley
Additional info on client templates