internetbrother Posted January 9, 2008 Share Posted January 9, 2008 I prefer to send a message to client which can be seen in his support ticket Do I have to open a support ticket in his name and then answer it? let's say like this forum I prefer to send PM to my client 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted January 9, 2008 Share Posted January 9, 2008 Just locate the customer in your Client list and click their ID or name. On the summary screen, click on "Open New Support Ticket" and just fill in the form. 0 Quote Link to comment Share on other sites More sharing options...
internetbrother Posted January 9, 2008 Author Share Posted January 9, 2008 thanks a lot Perfect 0 Quote Link to comment Share on other sites More sharing options...
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