Product/Service Overdue Email Notification

[Mark Donne]

Hi

Does anyone know of an Add-on that can be setup to notify when a particular Product/Service is overdue?

We have a requirement where we need to be alerted by email as soon as a particular Product for a Client is overdue by 1 day. 

We sell a number of different web hosting products so BCC'ing us into the Payment Reminder email is not an option as we only need to know about this 1 Product where any Client has it.

We have tried looking into it and the only way that we can think of achieving this is by using the InvoicePaymentReminder Hook and filtering on the underlying Product/Service.

Hoping someone has already done this and we can just buy it.

Thanks for any reply.

Mark Donne

[sitedata]

Without knowing the full details of your requirement, it seems an if/then statement could be integrated into the Invoice Reminder email that dispatches to the client (if configured in Automation Settings).

 

If I’m not mistaken, the payment reminder emails include support for product ID merge fields. This could be a simplistic solution using already in-place configuration/automation settings. You would just if/then and run a php script that sends the mail and possibly inserts merge fields from the existing template.