Tefo Noke Posted November 18, 2021 Share Posted November 18, 2021 Is anyone selling OX App Suite Email? WHMCS very slow to respond to support tickets. 12 hours without emails is a serious NO NO! ALL (and I mean ALL) my client's emails stopped working today and I logged a support call. Only got response 3 hours later to say that there was an upgrade on this. Sure enough, emails started flowing however those that were sent during downtime have been lost 😡 When I log onto WHMCS (both backend and frontend as a customer), now all client email accounts are not available User Accounts :0 / 13 I don't know what happened to all my user accounts. On the front end, clients are getting this and cannot manage accounts or change passwords: OX Cloud service not found. Please ensure order is in correct state. 0 Quote Link to comment Share on other sites More sharing options...
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