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Cloudways server path problem


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Greetings - I recently migrated our website and WHMCS install to a Vultr server via Cloudways. Most everything went fine, although I did find one I have thus far been unable to resolve.

A client recently informed me that the invoice link they clicked to pay an invoice did not work and they got a 404 error. The link they were sent to from the invoice is: https://<redacted>/billing/<redacted>.cloudwaysapps.com/<redacted>/public_html/billing/index.php?rp=/domain/<redacted>/renew.

The storage settings are as follows:
Downloads: /home/<redacted>.cloudwaysapps.com/<redacted>/public_html/billing/downloads
Attachments: /home/<redacted>.cloudwaysapps.com/<redacted>/public_html/billing/attachments
Projects: /home/<redacted>.cloudwaysapps.com/<redacted>/public_html/billing/attachments/projects

I reviewed the WHMCS General Settings and I see something that might be an issue. The value for WHMCS System URL is https://<redacted>/billing/ and I cannot change it to anything else.

Has anyone run into this and been able to resolve it? Thanks!

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