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PayPal Onboarding Error 2: Not Acceptable

mrtechnik

By mrtechnik
in Troubleshooting Issues

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mrtechnik Junior Member

mrtechnik

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Hello,

When the new PayPal Checkout was released in WHMCS 7.9 (maybe 7.10) I had issues with payments not completeing properly and so I disabled it.

Since upgrading to version 8 i thought I would try to enable it and resolved the issue.

I am getting the error 'PayPal Onboarding Error 2: Not Acceptable'.

I have tried to Google to error but nothing appears to match the issue I am having. I have looked in the Gateway Log, the Module Log and the Activity Log and I cannot anything that explains the issue.

Can anyone provide any guidance on what I can try or where to go to find out why the Onboarding Process is failing?

Screenshot 2020-11-08 at 16.47.31.png

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