Hooks on OpenTicket

[Snapwp]

Hey Everyone, 

 

I'm been working on a Open ticket hook. It's quite simple when a ticket is opened It should send off a curl request to my own api to then use a third twillo to call someone on call. 

 

The issue is that for some the PHP code works find when trigger this manally for the WHMCS hook won't trigger. 

 

 

<?php
add_hook('TicketOpen', 1, function($vars){

  $curl_handle=curl_init();
  curl_setopt($curl_handle,CURLOPT_URL,'http://snappyhost.co.uk/api-test.php');
  curl_setopt($curl_handle,CURLOPT_CONNECTTIMEOUT,5);
  curl_setopt($curl_handle,CURLOPT_RETURNTRANSFER,1);
  $buffer = curl_exec($curl_handle);
  curl_close($curl_handle);
  if (empty($buffer)){
      print "Nothing returned from url.<p>";
  }
  else{
            $file = 'call.log';
$message = $buffer;
file_put_contents($file, $message, FILE_APPEND);
  }

add_hook('TicketUserReply', 2, function($vars) {
  
      $curl_handle=curl_init();
  curl_setopt($curl_handle,CURLOPT_URL,'http://snappyhost.co.uk/api-test.php');
  curl_setopt($curl_handle,CURLOPT_CONNECTTIMEOUT,5);
  curl_setopt($curl_handle,CURLOPT_RETURNTRANSFER,1);
  $buffer = curl_exec($curl_handle);
  curl_close($curl_handle);
  if (empty($buffer)){
      print "Nothing returned from url.<p>";
  }
  else{
      $file = 'logs/call.log';
$message = $buffer;
file_put_contents($file, $message, FILE_APPEND);
  }
    
});

 

Any help with why this may not trigger would be great!