Why system automatically change order status to fraud while I canceled the order?

[Binger]

Hi,

I have a very tricky question. 

When I cancel the order, system will automatically change the order status to fraud, and will automatically return the money into the client account balance if they paid the invoice due to account credit. Even if the client paid the first-month invoice due to credit, after using the product a few months, once I canceled the order, the first month credit will still return into client account.

Here is a typical example: We cancel the order, system change our order to fraud, and return the credit into the client account, and change the order to cancel.

 

[Binger]

hi, anybody can help me to slove this problem?