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Cannot Save Configure Update Settings page


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  • WHMCS Technical Analyst

Hi @InteractiveWebs

I'd suggest the following.  

First turn on "Display Errors" at Setup > General Settings > Other tab.  Then before you save the "Configure Update Settings", open your browser’s network analyser tool.  When you save have a look for the response from the file "update.php" in the network analyser.  

That should then give you details of the issue.

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Thanks for the reply. I had lodged a support ticket and gave access details. It turns out to be that Wordfence from a Wordpress site running as the primary website in the Cpanel folder was the cause. Once I went into wordfence and checked the log, I could see the block of access to the folder in question. I just whitelisted the access attempts from the wordfence interface and all is good.  Thanks support team!

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