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Registrar Error: Domain name not found


geekwap

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Good Day!

I was working with a client to transfer their domain from GoDaddy to me.  Everything went smoothly except I didn't have funds in my eNom account so I added funds to my eNom account but in WHMCS, under the Client Profile on the Domains tab, I getting the following error at the top: Registrar Error Domain name not found  I called eNom and the order is processing, but somehow WHMCS is still showing an error.  It says the Transfer is Pending.  The payment was successful.  What are some things I need to check to resolve this error message?

Thanks Much!
Matt

WHMCS Domain Transfer Error.jpg

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  • 2 weeks later...

Not trying to hijack your thread geekwap - I am posting what I found in hopes that it helps you and others: I found out that GoDaddy takes a while to remove the domain lock and the privacy info. Both of which are required before a domain transfer.

From my experience: Via GoDaddy: I have to remove the domain lock and privacy registration about 35-45 minutes before I start the domain transfer process via WHMCS. If I try to do a domain transfer before removing the GoDaddy domain lock and privacy I end up having to cancel the transfer and starting over.

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